Support navigator · F6

The help you're actually eligible for.

Korea has real support for renters and fraud victims — but foreigners are often quietly left out, and nothing tells you which is which. Ondol documents each program's foreigner eligibility, with the official source and the date we last reviewed it.

Information, not legal advice. Programs change often and vary by municipality and visa status. Always confirm with the official source linked on each card — or call 1345 (free, 20+ languages) — before acting.

You can use these

Open to foreign residents.

Counseling

1345 Immigration Contact Center

외국인종합안내센터 1345 · Ministry of Justice — Korea Immigration Service

Korea's official multilingual helpline for foreign residents. Phone counseling in 20 languages, plus three-way interpretation when you deal with other agencies — useful when a housing office has no English speaker.

For foreigners

Built for foreigners — no residency or visa-type restrictions on calling. Weekdays 09:00–22:00 (after 18:00: Korean, English, Chinese only). A good first call when you are not sure which program applies to you.

1345

SOURCEwww.immigration.go.kr · REVIEWED 2026·07·21

Counseling

Jeonse Fraud Victim Support Center

전세피해지원센터 · HUG · Ministry of Land (MOLIT)

Government one-stop center for jeonse (deposit) fraud victims: legal counseling by lawyers and judicial scriveners, financial and housing guidance, help preparing the victim-recognition application, and referrals to support programs. Free year-round psychological counseling is also available (Korean Counseling Psychological Association, 1670-5724, 09:00–21:00).

For foreigners

Counseling is open to foreign residents affected by jeonse fraud — regional centers (e.g. Gyeonggi) actively handle foreign victims. Interpretation support may be limited; bringing a Korean-speaking helper speeds things up. Weekdays 10:00–17:00 (lunch 12:00–13:00); closed weekends and holidays.

1533-8119 · 02-6917-8119Official page

SOURCEwww.khug.or.kr · REVIEWED 2026·07·08

CounselingSeoul only

Seoul rental housing counseling center

서울시 전월세 종합지원센터 · Seoul Metropolitan Government

Seoul-run counseling desk for rental disputes: contract review, deposit issues, and mediation referrals for tenants in Seoul. Phone, online, or walk-in (Seosomun annex, Jung-gu).

For foreigners

Counseling is open to anyone renting in Seoul, including foreign residents. Mon/Wed/Fri 09:00–17:00, Tue/Thu until 20:00 (evening slots are jeonse-fraud counseling only). Korean documents may be required for mediation — bring your lease and registry extract (등기부등본).

02-2133-1200~1208Official page

SOURCEhousing.seoul.go.kr · REVIEWED 2026·07·21

Conditional — read the notes

Open in principle, with visa, registration, or income conditions.

Housingneeds victim recognition

Emergency housing for recognized victims

전세사기피해자 긴급주거지원 · LH · local governments (MOLIT)

Temporary public housing for recognized jeonse-fraud victims at about 30% of market rent, for up to 2 years (initial 6-month contract). Victims who need longer can apply for the separate priority public-rental track — up to 20 years (initial 6-year contract) at 30–50% of market rent. A bridge while you recover your deposit or relocate.

For foreigners

Foreign victims recognized under the Special Act CAN use emergency housing on the same ~30%-of-market terms as nationals. And because foreigners are shut out of the replacement public rental (up to 10 years for nationals) and the victim policy loans, MOLIT extended emergency-housing stays for foreign victims to up to 6 years — the usual cap is 2 — effective January 2025; confirm the current terms with your LH regional office. Victim recognition is required first, and rent and maintenance fees still apply.

1600-1004 (LH)Official page

SOURCEjeonse.kgeop.go.kr · REVIEWED 2026·07·21

Financial

HUG jeonse deposit return guarantee

HUG 전세보증금반환보증 · Korea Housing & Urban Guarantee Corp. (HUG)

Insurance that pays your jeonse deposit back if the landlord fails to return it. The single strongest protection — but it must be arranged during your lease, before problems start.

For foreigners

Foreigners and overseas Koreans can enroll if they hold opposing power and priority repayment rights under the Housing Lease Protection Act (move-in registration + fixed-date stamp). Note: the separate government program subsidizing the guarantee fee excludes foreigners — you pay the full premium. Confirm details at 1566-9009.

1566-9009Official page

SOURCEwww.khug.or.kr · REVIEWED 2026·07·21

Legal

Jeonse-fraud victim recognition (Special Act)

전세사기피해자 결정 신청 (특별법) · Ministry of Land (MOLIT)

Official recognition as a jeonse-fraud victim under the Special Act — the key that unlocks other remedies. Core requirements: move-in registration with a fixed-date stamp and a deposit of ₩500M or less (raised to as much as ₩700M, with the old 85㎡ size cap removed, in the 2026 amendment). The 2026 amendment also added a "minimum guarantee": if an auction returns you less than one-third of your deposit, the state covers the shortfall (in force from around November 2026). Apply online via the government victim-support system or through your city/province desk.

For foreigners

Foreigners can be recognized as victims on the same terms as nationals (foreigners are about 1.4% of recognized victims), and recognition opens emergency housing (below). But the two biggest remedies tied to recognition — LH buy-out public rental and Housing & Urban Fund loans — still exclude foreigners, because that fund is reserved by law for Korean nationals; the 2026 amendment did not change this. Whether the new minimum-guarantee payout reaches foreign victims is not yet spelled out — confirm with the support center (1533-8119). The Special Act runs until 2027-05-31; those recognized, or who applied, before then stay covered afterward.

1533-8119 (via support center)Official page

SOURCEjeonse.kgeop.go.kr · REVIEWED 2026·07·21

Legal

Korea Legal Aid Corporation — free legal aid

대한법률구조공단 무료 법률구조 · Korea Legal Aid Corporation (KLAC)

Free or subsidized legal counseling and litigation support, including deposit-return lawsuits against landlords. Nationwide offices and a legal hotline (dial 132, no area code). Consultation itself is free for everyone.

For foreigners

KLAC's own materials state legal aid serves 'all nationals and foreigners residing in Korea'. Free litigation support depends on the case type and income — e.g. foreign workers with wage claims (monthly income ≤ ₩2M) and foreign crime victims (≤ 125% of median income) qualify for free representation.

SOURCEwww.klac.or.kr · REVIEWED 2026·07·21

Written to exclude you

Rules that shut foreigners out — documented, with what to use instead.

Financialneeds victim recognition

Housing fund low-interest loan for victims (Beotimmok)

전세피해자 버팀목 전세자금대출 · MOLIT · Housing & Urban Fund

Low-interest jeonse loan for recognized fraud victims to move into a new home, funded by the national Housing & Urban Fund (applied for via Woori/KB/IBK/NH/Shinhan banks).

For foreigners

Housing & Urban Fund loans are not available to foreigners — foreign victims are left with regular commercial bank loans at market rates (Gyeonggi press, Apr 2025). Alternatives: commercial jeonse loans for foreigners (bank-dependent) and HUG deposit insurance for your next lease.

1566-9009 (fund call center)Official page

SOURCEnhuf.molit.go.kr · REVIEWED 2026·07·21

Housingneeds victim recognition

LH buy-out of the fraud property (20-yr public rental)

LH 피해주택 매입 후 공공임대 (최장 20년) · LH (Korea Land & Housing Corp.)

For Korean victims, LH takes over the victim priority-purchase right and buys the fraud-hit home at auction. The victim can then live there rent-free for up to 10 years, then up to 10 more at 50–70% of market rent — or instead take the auction gain (LH appraised value minus the winning bid) and move out. It is the strongest housing remedy under the Special Act.

For foreigners

Not available to foreign victims — they are excluded from LH buy-out public rental, and without access to Housing Fund loans, self-purchase at auction is effectively out of reach (Gyeonggi press, Apr 2025 — 218 foreign victims in Gyeonggi alone sat in this gap; the 2026 amendment did not change this). This exclusion is exactly what Ondol documents. Instead, foreign victims get emergency housing extended to up to 6 years, plus the victim center and legal aid.

1600-1004Official page

SOURCEkgnews.co.kr · REVIEWED 2026·07·21

Methodevery entry cites its official source (government or public-agency page) and shows when we last reviewed it. If we can't cite it, we don't list it. Spotted a change? The rules move faster than any database — the source link always wins.